Free consultation on orders over €500!

Frequently Asked Questions

Check out our most common questions. If you don't find what you are looking for, please contact us through our contact form.

  1. Account Creation: Start by registering an account on our website. This step is not mandatory to make a purchase, but it streamlines the process for future adventures and is highly recommended.
  2. Explore Dreams: Delve into our eDreams catalogue and select the experience that speaks to you. Each dream can also be gifted, offering someone special an unforgettable journey.
  3. Confirmation & Health Declaration: After your purchase, you'll receive a confirmation email, which includes a prompt to register an account (if you haven't already) and a health declaration form to complete.
  4. Scheduling Your Session: Once we've reviewed your health form, your chosen Dream Center will reach out to arrange a dream session that fits your schedule.
  5. The Dream Session: Arrive at the Dream Center, where you'll be settled into a comfortable, state-of-the-art chair. Relax as our team guides you into a safe, controlled dream state to enjoy your selected experience for the set duration.

Begin your journey in minutes and return with memories that feel like days – only with realDreams Co.

Absolutely! You can buy any number of realDream experiences. Once purchased, our staff will reach out to you to discuss the details. During this conversation, you can specify which dreams are gifts, and we'll help ensure a delightful surprise for your chosen recipient.

When selecting your dream experience, you'll choose your preferred Dream Center. Keep in mind that not all experiences are available at every center. Our team will assist you if you decide to change your center after booking, ensuring a seamless experience.

For the safety and integrity of our experiences, we maintain an 18+ policy for all participants. This ensures that all guests are legally of age to consent to the experience and can fully appreciate the dream journey offered by realDreams Co.

The health status form is a critical step to ensure your safety and tailor the experience to your needs. Our medically trained staff reviews this form to make sure that you can safely enjoy the dream without any health risks. Being open about your condition doesn't necessarily disqualify you; it allows us to customize your experience carefully. Denials are uncommon, as our goal is to welcome all into the world of realDreams Co.

The safety of our participants is our highest priority. Each session is closely monitored by trained professionals who keep an eye on your vital signs, including respiratory and circulatory functions, as well as brain activity. We've crafted our experiences to ensure you are physically and mentally supported throughout, allowing you to immerse yourself in the dream world with peace of mind.

If you indicate a medical condition on the form, our staff will contact you to discuss it further. This does not automatically prevent you from enjoying a realDream experience. Our medically trained professionals are adept at customizing the experience to ensure it's safe for you, and only in rare cases might we advise against participation for your own well-being.

We accept all major credit/debit cards for your convenience. Secure payment processing is our top priority.

We offer a flexible refund and cancellation policy. If you need to cancel or reschedule, please contact us at least 48 hours before your session.

To change or cancel your session, log in to your account and select the session you wish to modify, or contact our support team for assistance. We're here to help ensure your experience is hassle-free.

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